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Sales & Operations Order Fulfillment Support

Lenovo's fundamental belief is that life rewards those who Never Stand Still. Every day, every employee at Lenovo is focused on moving forward, rejecting traditional limits, and always seeking a better way. We are looking for the person who challenges the ordinary and seeks to innovate in learning, while also balancing execution.The Operations Department of Lenovo Software is currently recruiting for an Operations Level I position to work in our Carmel, IN office. The main responsibilities are fulfilling and invoicing customer orders, managing the Operations implementation for new product launches and special projects, learning the revenue systems and providing a superior customer experience. The successful candidate will communicate effectively with the sales teams and with outside partners to ensure orders are processed efficiently and accurately. Have an entrepreneurial attitude to take ownership and manage/create action plans for special projects, work cross departmentally to achieve success and communicate progress throughout the project. Additional Responsibilities:??? Provide excellent customer service to both internal and external customers ??? Resolve order issues and process orders accurately??? Work on special projects related to product launches or new initiatives??? Develop internal processes and create corresponding documentation ??? Manage E-Commerce & Revenue system platforms???Continuously improve all aspects of the Operations processes
Position Requirements
Basic Qualifications:Bachelor of Arts, Bachelor of Science, or equivalent1+ years of experience in Customer Service, Project Management or a related field Preferred Qualifications:3+ years of experience in Customer Service, Project Management or a related field Proficient in Microsoft Office ProductsExperience with CRM and E-Commerce platforms a plusExcellent verbal and written communication skillsStrong analytical skills and attention to detailSelf-motivated problem solving abilityProject management skills; intuitively figure out the next stepsHighly organized; ability to manage multiple tasks simultaneouslyWork in a team environmentAbility to take ownership and make decisions; motivated to be successfulAbout Lenovo:At $43B in global sales, in 160 countries, Lenovo is a collection of highly skilled and talented people doing what we do best: producing the very best in world-class products. From personal computers and tablets, to cell phones, applications and servers, everyone here at Lenovo is an integral part of the company, working together, across continents, cultures and innovations, all comprised in a friendly, fast-paced, work environment that focuses on one common goal: to be known as the best in what we do. We're looking to add fresh, talented individuals who are self-motivated and desire boundless opportunities, to join us. Come share in the discoveries that are forged from our shared achievements at Lenovo as we drive the next generation in technology.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.


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