Customer Practice Manager
Job summaryAWS Professional Services (ProServe) is looking for an experienced ProServe sales executive to join our team.
Internally known as a Customer Practice Manager (CPM), you will collaborate with clients and AWS Account teams to deliver business value to customers through ProServe engagements.
Working with our customers' key executive teams and the AWS Account Teams, you will uncover customer needs and accelerate adoption of AWS by proposing, contracting, and providing delivery oversight on innovative solutions.
AWS Professional Services engages in a wide variety of projects with customers and partners, providing collective experience from across the AWS customer base.
We are obsessed about successful outcomes for the Customer.
Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered at the right time, and drive feature innovation based upon customer needs.
Engage customers - collaborate with AWS sales and partner teams to develop strong customer and partner relationships and build a growing business and drive AWS adoption in a geographic territory and/or for a named set of customersEnable cloud transformation - develop long term Cloud Strategy with customers, identify & develop specific opportunities and supporting business cases, manage issues and risksSupport the commercial relationship - plan and implement a portfolio of projects, including budget & deliverable responsibilities, drive proposal construction, including estimations and deal pricing, conduct contract negotiations & execute contractsLead great people - build high performing teams of consultants with superior technical depth and outstanding customer relationship skillsBe an advocate - work with AWS engineering teams to convey partner and enterprise customer feedback as input to AWS technology roadmapsThink big - ability to assess customer marketplace circumstances, organizational readiness, and C-level sponsor willingness to initiate conversations that lead to broader strategic transformation programs, construct large, complex multi-month programs which include multiple ProServe engagement servicesThis is a customer-facing role.
You be required to travel to client locations to deliver professional services when needed.
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Estimated Salary: $20 to $28 per hour based on qualifications.
Internally known as a Customer Practice Manager (CPM), you will collaborate with clients and AWS Account teams to deliver business value to customers through ProServe engagements.
Working with our customers' key executive teams and the AWS Account Teams, you will uncover customer needs and accelerate adoption of AWS by proposing, contracting, and providing delivery oversight on innovative solutions.
AWS Professional Services engages in a wide variety of projects with customers and partners, providing collective experience from across the AWS customer base.
We are obsessed about successful outcomes for the Customer.
Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered at the right time, and drive feature innovation based upon customer needs.
Engage customers - collaborate with AWS sales and partner teams to develop strong customer and partner relationships and build a growing business and drive AWS adoption in a geographic territory and/or for a named set of customersEnable cloud transformation - develop long term Cloud Strategy with customers, identify & develop specific opportunities and supporting business cases, manage issues and risksSupport the commercial relationship - plan and implement a portfolio of projects, including budget & deliverable responsibilities, drive proposal construction, including estimations and deal pricing, conduct contract negotiations & execute contractsLead great people - build high performing teams of consultants with superior technical depth and outstanding customer relationship skillsBe an advocate - work with AWS engineering teams to convey partner and enterprise customer feedback as input to AWS technology roadmapsThink big - ability to assess customer marketplace circumstances, organizational readiness, and C-level sponsor willingness to initiate conversations that lead to broader strategic transformation programs, construct large, complex multi-month programs which include multiple ProServe engagement servicesThis is a customer-facing role.
You be required to travel to client locations to deliver professional services when needed.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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